Our Customers

We help our customers be more efficient in ways that save time and conserve resources.

Switching to Wdesk has saved time and stress while significantly increasing our confidence in our end product. We are thrilled with Wdesk.

— Jeff Rendell
Liberty Property Trust

Wdesk makes my life much better.

— Alan MacPhee
Hecla Mining Company

95%

customer satisfaction score*

95.8%

revenue retention rate*

If I didn’t have Wdesk, I wouldn’t be able to do my job.

— Cindy Lachance
Advance Auto Parts

I used to say I was a one-person department. But ever since we got Wdesk, I’m no longer a one-person department. Wdesk is my partner!

— Sowmya Rajan
Farmer Brothers Coffee

Wdesk is paperless.

Wdesk helps our customers lower their carbon footprint and waste by reducing printing and delivery of physical documents. In 2015, customers reviewed Wdesk documents 574,500 times, saving an estimated 3,515,942 printed pages. This represents a savings of 299 trees.

The technology behind Wdesk also helps customers be more efficient. Users streamline complex data collection and reporting processes that normally require large investments of time and resources. With Wdesk, customers work seamlessly with colleagues from around the world in an efficient, secure and controlled system. Wdesk can be accessed from anywhere with an internet connection, saving on transportation and other costly means of legacy-style financial controls and collaboration.

A customer’s daughter needed volleyball uniforms, so we delivered.

wDesk Mockup

More than

13,000

CPE credits

earned by

1,514

people

More than 1,500 customers attended our user conference, The Exchange Community, in September 2015.

Trusted Partners

Wdesk saved over

3.3 million

pages from printing in 2014.

We help risk, audit, finance and compliance teams manage business data that has to be gathered from many different departments, often across disparate locations. Our customer success managers essentially become embedded in our customers’ teams as they work together through all the processes and controls necessary for high-stakes business processes, reporting and decision-making.

Our customers love our personal attention to detail and how we respond to them around the clock. Our customer satisfaction scores are greater than 95 percent, which confirms that we are trusted partners. When we receive poems, cards and gifts from our customers, we know we are making lasting improvements.

Our culture is based on an innate caring and understanding of our customers’ needs. We created an annual user conference, called The Exchange Community, so our customers could learn from us in person, network with peers and develop professionally. In 2015, our conference offered 50 breakout sessions, and more than 1,500 people earned over 13,000 CPE credits.

Our user conference allows us to work face-to-face with our customers to continue incorporating their ideas and requests into Wdesk. They help drive the evolution of Wdesk.