Key Takeaways
- Getting through the challenges of COVID-19 required insurance companies’ finance, risk, IT, and actuarial teams to stay connected
- The pandemic highlighted the need for back office modernization, but LDTI, CECL, and competition for talent have also been drivers
- Low interest rates and climate change could spur new policies or nontraditional products as insurance companies look for new revenue in 2021

Duration
26 minutes