Program Vice President, Content & Digital Media Technologies
Melissa Webster leads IDC's Content and Digital Media Technologies research program. The program tracks, analyzes and forecasts markets and trends in document and content management, records management, web content management, digital asset management, and document and rich media authoring and publishing software. She has over 20 years of experience in the software industry with enterprise software vendors and internet companies ranging from the Fortune 500 to venture-backed startups, and has held senior management positions in marketing, business development and product development. Her research is cited in numerous publications, including The Wall Street Journal and The New York Times.