Certification Is a Cinch for Hecla

Hecla chose Certification from Wdesk to reduce its sub-certification timeline by half.

Three days. That’s all the time Cheryl Turner, Executive Assistant at Hecla Mining Company, had to complete a certification for one of the company’s 10-Q reports. Unique business circumstances shortened the company’s normal certification process, which usually took a week and involved 24 people across three countries.

Fortunately, Hecla was using Certification powered by Wdesk. The solution enables users to quickly create and modify sub-certifications and control sign-offs, distribute documents automatically, easily monitor statuses, and report to administrators all with within an easy-to-use interface.

With a few keystrokes, Turner updated the templates in Certification and emailed them to her distribution list.

I don't know how we could have done our certification in three days if we weren't using Wdesk.

— Cheryl Turner, Executive Assistant, Hecla Mining

In the past, Turner had to find the previous signing documents, manually update each one, and then send individual emails to each signer. Recipients would have to print, review, and sign the documents and then fax or email them back. “It was time-consuming and required more work on the recipients’ end,” explains Turner.

Now recipients receive a certification request email from Wdesk, providing a link where they can review the documents online. Once they add their electronic signatures, the certification is returned securely to Turner.

Because the solution is cloud-based, employees who are remote or traveling can access the documents anywhere—even on mobile devices. “With Wdesk, I spend very little time on certification,” says Turner. “It used to take me a couple of hours—now it takes just 30 minutes.”

Certification allows each signer at Hecla to include comments that are sent directly to the controller, the accounting department, and Turner. The commenting process ensures accuracy and gives the signers peace of mind knowing their input is distributed and documented.

Wdesk also keeps track of the certification status and sends automated reminders to those who still need to reply, so Turner doesn’t have to track them down.

“The big payoff is confidence,” says Alan MacPhee, Hecla’s Corporate Controller. “Now Cheryl and the CFO can easily complete certifications without obstacles.”

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