Transcript
My director actually had knee surgery earlier this year. He was out working from home for our Q1 processing and our Q2 processing. In the old way, I don’t know how he would have done his tie-out. He would have wanted to come take my binder home with him, and I guess he would have had to do that on the weekends, which would have been worse for him. Having it all online he was able to keep working from home. There was absolutely no disruption in the tie-out process from that aspect. It ended up being something we couldn’t have foreseen when we implemented support binders, but it ended up being a huge improvement. It also means that I could work from home if needed. That wasn’t something that we were counting on, but it was certainly a benefit that we’re very happy about.