W.R. Grace makes Certification a company-wide solution
When Terry Puglisi, Finance Manager at W.R. Grace, adopted Wdesk Certification for internal confirmation letters and SOX compliance, he received nothing but positive feedback from his team and signers—including upper management—from around the globe.
The ease of use even got the attention of Terry's legal team who was using email to manage a complex certification process with its lawyers. What started as a solution for Terry's department has quickly grown into a solution for the entire company.
And what is Terry's favorite part? As soon as a certification process is started, he can view the status on an all-in-one dashboard that includes the health of the entire process, the number of days left to complete it, and who still needs to sign. He can even send reminders to individuals or groups.
"I would highly recommend using Certification and to think not only about what it can do from the SOX standpoint for the compliance side, but what it can do for the business," said Terry.
Watch the video to hear Terry describe how Wdesk has improved the certification process worldwide for W.R. Grace.
About the Author
Mitz Banarjee is the Executive Vice President and Chief Customer Officer. Over the past 20 years, he has been heavily involved with technology companies of all sizes at an operational level driving customer satisfaction and customer loyalty.