Why our customers choose Wdesk and the cloud: Low Total Cost of Ownership

Choose Wdesk and the cloud blog image
August 9, 2013

Reason Number One: Low Total Cost of Ownership

We’ve all worked with programs or software where you have to pay to upgrade to a more current version. The upgrades can not only be time consuming to implement, but also very costly to maintain. This comes in addition to the expensive setup costs and costs to maintain the software.

With Wdesk, you don’t have to worry about those expenses. You are not required to have on-site installation or support from your company's IT organization, and updates happen automatically at no additional cost to you.

Concerned about pricing? Our quarterly contract model does not lock you into any pricing. You may choose optional setup costs to help you import your documents, but this is not required. Likewise, no IT services are required for setup, so your IT team can spend valuable time on things that matter most. With Wdesk, you have control of the expenses.

Have a question that needs an immediate answer? There’s no 800 number to call, and no waiting queue—instead, you call your designated Customer Success Manager’s personal line. Your CSM will know you, your company, your account history, and can help you immediately. Eliminate the support headaches and switch to Wdesk.

Have a suggestion? We listen. Many of our upgrades and new features are the result of feedback directly from our customers. Not only do we hear you, but you won’t have to wait months or years to use your suggested features. We roll out Wdesk updates to you and the rest of our customers at the same time, enabling everyone to benefit from new efficiencies as soon as they are available. This means you’re always using the most up-to-date version of Wdesk.

The best part of implementing Wdesk? It saves you time and money. Contact us today to schedule a demo and join the ranks of happy Wdesk users.

Read the top 10 reasons why our customers choose Wdesk and the cloud in our latest blog series.

Check back soon for the next installment of this series to learn exactly how easy it is to get up and running on Wdesk.

Mitz Banarjee

About the author

Mitz Banarjee is the Executive Vice President and Chief Customer Officer. Over the past 10 years, he has been heavily involved with technology companies of all sizes at an operational level driving customer satisfaction and customer loyalty.