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Survey Results: ESG Practitioners Underprepared for Changing Global Regulations and Challenging Reporting Requirements

Delivering ESG Results
A summary of results of Workiva's 2022 ESG reporting survey
4 min read
Julie Iskow
President and Chief Executive Officer
Published: June 23, 2022
Last Updated: April 25, 2023

As ESG reporting requirements continue to evolve, businesses are faced with increasing complexity to report their ESG performance in a transparent and cohesive story to their varied stakeholders. Regulators, investors, customers, and other stakeholders have identified what’s essential now, but this is only part of what will be essential for tomorrow’s reporting. To navigate this era of change in ESG, businesses must be forward-looking and flexible in their planning.

To understand the current state of ESG reporting across the globe, our latest ESG survey took the pulse of ESG practitioners to find out how they are tackling the challenges and opportunities around their reporting processes. We commissioned an independent research agency to gather insights from 1,300 decision makers for whom ESG reporting and strategy is the primary or secondary responsibility from their seats in finance, ESG, sustainability, HR, compliance, operations, and legislative affairs.

The survey respondents come from 13 countries in North America, Europe, and APAC and are working in energy (including oil and gas), financial services, manufacturing, retail and wholesale, food and beverage, construction, technology, telecoms, professional services, real estate, and transportation industries.

As we looked at the survey data, five key takeaways emerged:

5 takeaways from the Workiva 2022 ESG reporting survey

Nearly two-thirds of senior decision makers feel their organization is underprepared to meet their ESG goals and regulatory reporting mandates. Further, 72% don’t have confidence in the data currently being reported to stakeholders, despite 68% of businesses having appointed an ESG-specific role to oversee reporting.

ESG reporting was noted to be a relatively recent undertaking for most companies, with 58% of those surveyed confirming their organization began formally reporting ESG, climate/sustainability, or corporate social responsibility data in just the last one to three years. According to the findings, ESG reporting is being handled by a wide range of departments within organizations, signaling the need for significant cross-team collaboration.

While progress is needed across all facets of ESG, tackling the “E” is a major focus for organizations. ESG practitioners predicted that over the next 18 months, internal ESG budgets will be devoted primarily to the reporting of environmental factors, such as calculating greenhouse gas protocols to measure Scope 1, 2, and 3 emissions and achieving investor-grade carbon disclosures.

Given the increasing importance of delivering transparent, accurate data to key stakeholders, there is a clear need for ESG reporting to be simplified through technology. Globally, respondents noted that technology was important for compiling and collaborating on ESG data, and validating it for accuracy and mapping disclosures to regulations and framework standards.

Despite this, half of respondents do not feel individual departments within their organization have the systems necessary to provide data for ESG reporting. In fact, 1 in 5 reported that their organization does not employ technology suitable for managing the ESG reporting process and program initiatives. Only a third of overall respondents said their organization uses technology and data very well to make decisions on advancing ESG strategy, indicating there is significant scope to improve efficiencies and performance in this area.

The survey revealed that companies are seeing business value in their current ESG reporting. Over 70% of respondents stated that their organization’s ESG reporting has already generated a positive impact across several areas, including customer retention and recruitment, cost savings, insurance and credit agency engagement, and the reduction of long-term risk. The majority of respondents also noted that ESG reporting has improved employee morale, employee recruitment efforts, and investor and stakeholder relationships.

Now is the time for businesses to examine their approaches and rethink how they advance ESG reporting to make it more measurable, transparent, and hence, credible. Effective leaders focus on what is most material to their business and stakeholders in the long term, use data and analytics to drive ESG efforts, link goals to managing performance and risk, and know there is not a one-size-fits-all approach to ESG for all companies or situations.

Technology enables seamless integration of financial and non-financial data from disparate teams and sources into one centralized platform. By streamlining reporting, companies can better meet the requirements of regulators, investors, customers, employees, and other stakeholders for trusted, transparent data—now and as demands evolve.

Please download the full report, ESG Reporting Global Insights 2022: Current Challenges, Planned Investments, and Technology Opportunities, as well as an infographic of key findings. While challenges around communicating ESG corporate value to stakeholders still exist, the survey data demonstrate that businesses who prioritize ESG reporting see positive outcomes.

If your company is struggling with producing investor-trusted, audit-ready ESG reports, Workiva offers reporting solutions, including an ESG-focused tool, ESG Explorer, that gives companies the ability to browse multiple frameworks and standards in one location to identify the disclosures that matter for ESG reporting.


About the Author
Julie Iskow
Julie Iskow

President and Chief Executive Officer


Julie Iskow is President and Chief Executive Officer of Workiva Inc. She is an engineer, technologist, and strategic operator, whose innovation-first mindset has helped solve Workiva customers’ biggest challenges. A product-driven innovator, Julie has brought a valuable customer perspective to Workiva’s cloud-native technology platform and has been a leader in the SaaS industry for more than two decades. Her innovation-first mindset has allowed her to define Workiva’s global growth strategy and align on commercial operations goals, including enterprise-wide product development, platform innovation, sales, marketing, service delivery, and customer success. Workiva’s proven track record of success enables the company to serve over 80% of Fortune 1000 companies.

Julie joined Workiva in 2019 as EVP and COO, building upon an extensive career in product development, optimizing operations, and scaling enterprise SaaS companies with strong, profitable growth. She was promoted to President and COO of Workiva in February 2022. An early proponent of the SaaS business model and its power to transform how business operates, Julie has driven progress at the corporate as well as advisory board levels. Before joining Workiva, Julie served as EVP and CTO at Medidata Solutions, creator of cutting-edge SaaS technology and analytics solutions for life sciences. At Medidata, Julie developed a strategy to productively and efficiently build out the platform, products, technologies, and enterprise applications—quickly scaling the company and contributing to its $5.8B strategic sale in 2019. During Julie’s tenure as CTO, Medidata’s customers covered 18 of the world’s 25 top pharmaceutical companies.

Prior to Medidata, she was the senior vice president of product development and CIO at WageWorks, a SaaS platform for consumer directed benefits solutions. She expanded the product and technology organizations, and led teams to deliver secure, high-performing, scalable solutions, and support services for the SaaS platform—accessed by millions of users. Together with executive peers, Julie guided WageWorks through an IPO in 2012. Before WageWorks, she spent over a decade in engineering and technology leadership positions, responsible for automation and robotics software used in high-tech manufacturing.

Julie currently serves on the board of directors for Workiva Inc. (NYSE:WK) and Five9 (NASDAQ:FIVN). She has previously been named among InformationWeek’s Elite 100, and holds a Bachelor of Science from the University of California, Berkeley and a Master of Science from the University of California, Davis.


Content by Julie Iskow



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