Love is in the Air: A Perfect Match

Customer success image
February 14, 2013

Tom Guerrieri, VP of Financial Reporting, and Eric Richardson, Director of Financial Reporting, agree that the user-friendly, cloud-based accessibility of Wdesk is the perfect match for the culture at Tanger Outlets.

But that’s not all Guerrieri loves about Wdesk: “My favorite feature is probably the people that you work with. My Customer Success Manager, [and] the Professional Services Manager that we use for XBRL. They’re great people. No matter when you call them, they call you back. So I think customer service is the best part of Wdesk.” Al Green said it first—let’s stay together! Customer service and accessibility—just two of the many reasons Tanger Outlets is smitten with Wdesk.

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Mitz Banarjee

About the author

Mitz Banarjee is the Executive Vice President and Chief Customer Officer. Over the past 10 years, he has been heavily involved with technology companies of all sizes at an operational level driving customer satisfaction and customer loyalty.